The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Hammocks!
“The hammocks scattered among the palm trees provided the perfect spot to unwind and enjoy the serene atmosphere.” view full review
Diverse Dining Options
“The variety of food selections across the restaurants and the buffet was very nice, making every meal a good experience.” view full review
Beautiful Pools!
“The pools were immaculately clean and inviting, providing a refreshing escape to enjoy throughout the day.” view full review
Wonderful Nights!
“The nightly entertainment was fantastic, adding excitement to our evenings with lively performances and engaging activities.” view full review
General
Smoking allowed in designated areas
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Billiard tables
Table tennis
Yoga class
Aerobics
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Steam room
Facial
Beauty treatment
Massage
Public Bath
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Boulevard Kukulcan 16.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan 16.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
760 m
Beach
Playa Delfines
2.4
km
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
2.5
km
Blvd Kukulcán Km 16.5
San Miguelito
700 m
CancunMexico
Avenida Kukulkan
2.9
km
Aquaworld
700 m
Museum
MUSA Underwater Museum
760 m
BLVD Kukulkan KM 6.5
Extreme Games Cancun
820 m
Museum
Parque Maya Cancun
870 m
San Miguelito Archeological Site
880 m
Blvd. Kukulcan
Dolphinaris Cancun
1.4
km
Backstage Theatre
2.5
km
Beach
Playa - Beach
1.4
km
Beach
Playa Ballenas
1.9
km
Cancun Golf Club at Pok Ta Pok
1.5
km
EL REY ruins
2.5
km
Blvd. Kukulcan
Iberostar Cancun Golf Course
1.7
km
Blvd. Kukulcan
Golf with a view
1.7
km
Golf Course
Golf Club
1.7
km
Night club
H Roof
1.7
km
Mirador playa delfines
1.8
km
Cancun sign
1.8
km
Beach
Playa Marlin
3.1
km
Mall
Luxury Avenue
2.8
km
View Point
2.0
km
Museum
Museo Subacuatico de Arte
2.9
km
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
2.9
km
Luxury Avenue Shopping Mall
2.7
km
Nearby
Event hall
Oasis Arena
380 m
Restaurants
Restaurante Benazuza
340 m
Km 16.5 Blvd Kukulcan
Black Hole
350 m
Avenida Kukulkan Km. 19.5 The Pyramid at Grand Oasis
LA Vista
770 m
Blvd Kulkulcan L 48 Km In the Omni Hotel
Pina Colada Restaurant
770 m
Boulevard Kukulcan Omni Hotels & Resort
Captain's Cove
760 m
Blvd Kukulkan Km 16. 5
Rosato Restaurant
300 m
Boulevard Kukulkan Km. 16. 5 Zona Hotelera
Xkat-Ik
780 m
Kukulcan Km 16. 2 Across from the Mayan Museum
Restaurante Condimento
950 m
Retorno Gucumatz Lote 49
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
convenient
modern
Wi-Fi extra
limited dining
8.0/10
Great
Rooms
8.0
Location
8.9
Service
8.6
Dining
7.1
Guest reviews
8.0/10
based on 8 reviews
7.3
7.3/10 based on 1759 reviews
Arthur
United Kingdom,
April
2024
8.6/10
I had a fantastic stay at this hotel! The room was spacious with a king-sized bed and a luxurious Jacuzzi, but the water was never refilled. The service was impeccable, with the manager even coming to the room. The location was on the beach, offering a stunning view, but there was some noise from the party area. The dining experience was delightful with a variety of food options, and the facilities were top-notch.
Rooms
8.0
The room was spacious with a king-sized bed and a luxurious Jacuzzi, but the water was never refilled.
Service
9.0
The service was exceptional, with the manager attending to our needs.
Location
9.0
The location was unbeatable, right on the beach with a beautiful view, though there was some noise from the nearby party area.
Dining
8.0
The dining experience was delightful with a variety of food options.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a comfortable stay.
Reginald
United Kingdom,
March
2024
8.2/10
My stay at the hotel was overall excellent, with clean and comfortable rooms featuring a king-sized bed and a Jacuzzi. The service was top-notch, with staff going above and beyond to cater to my needs. The location was ideal, right on the beach and conveniently close to shopping areas. However, the dining options were limited, and water in the room was never refilled. Despite these minor drawbacks, the experience was delightful and worth the value.
Rooms
8.0
I enjoyed the spacious room with a king-sized bed and a relaxing Jacuzzi.
Service
9.0
The staff, from the housekeepers to the culinary team, provided exceptional service throughout my stay.
Location
9.0
The hotel's beachfront location and proximity to shopping centers made it convenient for exploring the area.
Dining
7.0
While the dining options were limited, the quality of the available meals was satisfactory.
Facilities
8.0
The hotel offered great facilities, including a hot tub for relaxation and enjoyment.
Albert
United Kingdom,
February
2024
7.0/10
The hotel offers a mixed experience with comfortable rooms but inconsistent service. The convenient location and some dining options stand out, while the lack of room essentials and Wi-Fi issues could be better.
Rooms
7.0
The rooms were clean and comfortable, but amenities like water refills and functional Wi-Fi were lacking.
Service
6.0
The service varied from welcoming to neglectful, showing inconsistency in staff attentiveness and responsiveness.
Location
8.0
The hotel is conveniently situated near the beach with access to dining options, but the surroundings lacked some essential services.
Dining
7.0
The dining experience offered decent options, but there were some limitations in the selection and service quality.
Facilities
7.0
The hotel provided essential facilities with some areas needing improvement to enhance guest experience.
Simon
United Kingdom,
December
2023
8.6/10
I had a wonderful stay at this hotel! The rooms were spacious and had a luxurious king-sized bed and a relaxing Jacuzzi, making it a perfect spot for unwinding. The service was excellent, with attentive staff members always ready to assist. The location, within a shopping center, was convenient for exploring nearby attractions. Dining options were varied, offering organic food choices. Overall, a great experience with good value for money.
Rooms
9.0
The room with a king-sized bed and a Jacuzzi was luxurious and comfortable.
Service
9.0
I received top-notch service from the friendly housekeepers and culinary team.
Location
8.0
The hotel's location in a shopping center was surprisingly convenient for shopping and exploring.
Dining
8.0
The organic food options at the restaurant were a delightful culinary experience.
Facilities
9.0
The facilities, including the Jacuzzi and other amenities, added extra comfort to my stay.
Thomas
United States,
October
2023
9.0/10
I loved my stay at this hotel! The location is superb, right by the beach and close to great restaurants. The rooms were spotless and cozy, and the staff went above and beyond to make me feel welcome. The only downside was the dining options could use some improvement. The facilities, especially the pool area, were well-maintained and delightful. The price was fair, but it would be better if Wi-Fi was included in the rate.
Rooms
9.0
The rooms were impeccably clean and the king-size bed was incredibly comfortable.
Service
9.0
The staff, from the housekeepers to the culinary team, were incredibly attentive and friendly.
Location
10.0
The hotel's location is unbeatable, situated right on the beach and close to the top restaurants in the area.
Dining
8.0
The dining experience was good overall, but more variety in the menu would be appreciated.
Facilities
9.0
The facilities were top-notch, especially the hot tub and Jacuzzi.
George
United Kingdom,
August
2023
8.2/10
I couldn't have asked for a better location in the heart of a vibrant shopping center. The rooms were spacious and modern, but the Wi-Fi was a letdown. The service was impeccable, but the dining options were lacking creativity.
Rooms
8.0
The rooms were spacious and modern.
Service
9.0
The service was impeccable.
Location
9.0
The hotel's location in a lively shopping center was perfect.
Dining
6.0
The dining options lacked creativity.
Facilities
9.0
The hotel facilities were top-notch.
convenient
Wi-Fi extra
Daniel
United States,
August
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were comfortable and had a jacuzzi bath, but the wifi never worked. The hotel had a patio that added a nice touch to the room. The service was excellent, with attentive staff from the maids to the culinary team. The location was convenient, situated in what I can only describe as a shopping center. The dining options were decent with various food choices available. Overall, a decent stay with some ups and downs.
Rooms
7.0
The rooms were comfortable and offered a jacuzzi bath. However, the wifi never worked.
Service
9.0
The service was excellent, with attentive staff from the maids to the culinary team.
Location
8.0
The location was convenient, situated in what I can only describe as a shopping center.
Dining
7.0
The dining options were decent with various food choices available.
Facilities
8.0
The hotel offers a patio, adding a nice touch to the room.
comfortable rooms
wifi issues
James
United States,
June
2023
8.2/10
The hotel is located right on the beach, offering a prime spot for beach lovers. The rooms with double beds are spacious and comfortable, ideal for a relaxing stay. The staff is attentive and friendly, ensuring a pleasant experience overall. However, the dining options are limited, impacting the overall dining experience. The hotel facilities are well-maintained, providing a good value for money.
Rooms
8.0
The rooms with double beds are spacious and comfortable, perfect for a restful stay.
Service
9.0
The staff members were attentive and friendly, making me feel welcome throughout my stay.
Location
10.0
The hotel's beachfront location is a major highlight, offering easy access to the beach and providing stunning views.
Dining
6.0
The dining options were limited, affecting the overall dining experience.
Facilities
8.0
The hotel facilities are well-maintained, adding to the overall comfort of the stay.
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